"The WebSocket handshake failed" when using the cPanel Terminal

When utilizing the Terminal feature within cPanel, you may encounter an error...

Accessing SSH on a cPanel Account

Secure Shell (SSH) is a secure method for remotely accessing a server's command line. SSH allows...

Can I run Magento on shared / reseller hosting?

Whilst it's technically possible to install and run Magento on a shared hosting environment (such...

Connect to your server via SSH

SSH allows secure file transfer and remote logins over the internet. Your connection via SSH is...

Deceptive Site Ahead - How to Request Google to Review a Compromised Site

If Google suspects your website contains malware or misleading content, or is...

Diagnosing a slow website using PHP X-Ray to find bottlenecks

When a website or application feels like its 'slow performing', the common...

Enable Object Caching with Redis using LSCache

Please note, that Redis is only available on our cPanel plansThe first thing to...

Enable directory index listings using .htaccess

You can configure the webserver to display file listings for directories that do...

Enabling MySQL Remote Connections in cPanel: A Step-by-Step Guide

For security reasons, cPanel servers disable remote MySQL connections by default....

Enhancing WordPress Performance: Disabling WP-Cron for Faster Load Times

WordPress is a powerful platform, but like any software, it requires regular...

Entry Processes / EP – what is an entry process?

An entry process, directly translated means a 'process which enters LVE', or, a...

Execute PHP scripts with no timeout when using Litespeed

Some PHP scripts need to run for long periods of time without interruption....

Firewall Management in Your WebGee Client Area

Managing your server access and resolving connectivity issues is now easier than ever with the...

Forcing HTTPS:// Redirection for Your Website

There are several methods to force HTTPS:// on your website, depending on your...

Getting Started with cPanel: A Comprehensive Guide

IntroductionWelcome to the comprehensive guide on getting started with cPanel....

How can I parse .html or .htm files as .php?

If using CloudLinux lsapi /LiteSpeed API, use the following:AddHandler...

How do I block particular countries from visiting my websites?

This quick and easy tutorial will show you how to control site access based on...

How do I change PHP versions, or change my PHP settings / config?

The process of setting your PHP version and the 'variables' (such as memory_limit values) differs...

How do I check if Litespeed Cache is working on my site?

The best method to check if LiteSpeed is caching your website would be to use the...

How do I check what nameservers my domain is using?

There are a number of ways to check this, however, we find the most reliable to...

How do I convert a cPanel account to an Addon Domain?

If you’re a reseller customer and would like to convert a full-fledged cPanel...

How do I enable Cloudflare for my websites?

Step 1: Sign up for a Cloudflare AccountOpen your preferred web browser and...

How do I enable error logging in my PHP script?

IntroductionYou may need to troubleshoot a site's PHP script--for example, if the...

How do I find my error_log file to find errors for my PHP application?

The error_log files are generated within the 'path' of where the actual error is...

How do I install a free SSL via cPanel?

Installing an SSL certificate in cPanel is easy! Best of all, it's free with WebGee!Important:...

How do I install a wildcard SSL Certificate via LetsEncrypt?

Our automatic SSL installation process (powered by AutoSSL) will automatically...

How do I install and enable Litespeed Cache?

LSCWP essentially has two purposes: a full-page cache for your site’s...

How do I load Laravel from the /public directory in cPanel

In this article, you will learn how to make your Laravel public folder open directly when you...

How do I load Laravel from the /public directory using .htaccess?

In this article, you will learn how to make your Laravel public folder open...

How do I reset the DNS zone to the default for a domain?

Sometimes, the DNS records can be set incorrectly (sometimes through migration...

How do I stop / suppress cron emails from being sent or logged?

You can easily suppress the output of any cronjob by redirecting output to...

How do I unblock or whitelist an IP address from the firewall?

If you are looking to whitelist a client's IP address, you are able to do so via the 'Firewall...

How do I update the SOA record of the DNS zones under my reseller account?

The SOA record (or the 'start of authority' record) stores information about a...

How do I use Redis Object Caching on my WordPress site if I don't use LSCache?

Litespeed Cache is strongly recommended as an alternative to other caching...

How do I use a Skeleton Directory to set the default contents of newly added domains in cPanel?

By default, all the newly created accounts open with a 403 error. Which indicated...

How many sites can I add to an individual cPanel account?

The number of sites you can add to an individual cPanel account is in most cases not limited by...

How to Clone a WordPress website between cPanel accounts using WP Toolkit

Before we can clone a WordPress site we need to make sure that the site we want...

How to Configure MailScanner in cPanel

We are pleased to officially announce the rollout of MailScanner to all cPanel hosting...

How to Create Custom Error Pages in cPanel

Error pages play a crucial role in informing visitors about issues when they try...

How to Create Email Accounts in cPanel

Creating an email account through cPanel is a straightforward process. This guide...

How to Create a Subdomain in cPanel

Introduction This article will go over creating a Subdomain under your cPanel account....

How to Create and Manage MySQL Databases in cPanel

MySQL databases are essential for many web applications, including content...

How to Direct a Domain to an External Web Service

When you need to use an external web service provider such as Weebly, Moonfruit,...

How to Disable ModSecurity on cPanel

If you are finding that you're being stopped by ModSecurity on domains, the...

How to Disable ModSecurity on cpanel.

If you are finding that you're being stopped by ModSecurity on domains, the following guide will...

How to Generate & Download a Website Backup

The Backups menu in the section Files allows you to generate/restore backups of:   a full...

How to Import a Large Database into MySQL

When dealing with large databases, the standard phpMyAdmin tool in cPanel might...

How to Improve a Slow WordPress or WooCommerce Dashboard

If you're experiencing a sluggish WooCommerce admin panel, it's time to take...

How to Manage Files in cPanel

Managing your website's files is a crucial part of maintaining your online...

How to Migrate a WordPress Website using Installatron

Installatron is able to import local (same server and hosting package) or remote...

How to Optimize Your WordPress Database

As your WordPress site grows, your database also expands. This growth includes...

How to Reset your WordPress Permalinks

Log in to the WordPress Dashboard.In the navigation menu...

How to create 'Snapshot Backups' via the JetBackup interface

Backups are taken of all accounts on our shared and reseller services daily. However, we do...

How to create a WordPress Staging Site with Softaculous

Staging environments are crucial for website development and maintenance. They...

How to create and manage Teams on cPanel

IntroductionThe 'Manage Team' feature in cPanel allows account owners to create...

How to create and manage Teams on cPanel

IntroductionThe 'Manage Team' feature in cPanel allows account owners to create...

How to enable MySQL remote connections in cPanel

For security reasons, cPanel servers disable remote MySQL connections by default. However,...

How to enter the virtual environment with Python/Ruby/NodeJS Selectors

Issue How to enter the virtual environment if you need to do some actions with the...

How to force your site to use SSL (HTTPS) using

First of all, you will need to install an SSL certificate to your siteOnce your certificate is...

How to generate a full cPanel backup of your account

This guide will walk you through the process of generating a comprehensive backup of your website...

How to install PEAR?

For more information on how you can install PEAR for your account please, check the following...

How to restore a Home Directory or specific files using JetBackup 5

This article describes how to restore folders (e.g. your Home Directory), or specific files from...

How to send emails in WordPress using the WP SMTP Mail plugin

Instead of using the default PHP mail() function, you can send emails using our SMTP services via...

How to setup a NodeJS application on cPanel

Node.js is a popular open-source runtime environment that allows you to create...

How to use SVGs in WordPress

SVG (Scalable Vector Graphics) is an XML-based vector image format that offers...

How to use the site builder (SiteBuilder Pro)

Here is a quick video showing you how easy it is to create a clone of the...

How to view enable and view errors on a WordPress installation (WP_DEBUG)

When adding custom code such as PHP or JavaScript, there are times when you may...

I have received an email about LVE / Resource Usage

CloudLinux improves the stability of a server by limiting each client in an...

Installing a Free SSL Certificate via cPanel

Installing an SSL certificate in cPanel is easy! Best of all, it's free with...

Installing a WordPress Plugin via FTP

While WordPress's built-in plugin installer is convenient, some situations may...

JetBackup - How to create Snapshot Backups

Backups are taken of all accounts on our shared and reseller services daily....

JetBackup - How to restore your account files or databases

JetBackup5 is our powerful backup and restore tool. It allows us to take daily...

JetBackup - JetBackup UI Showing 500 Error

If you are trying to restore an account using JetBackup and encounter a 500 /...

JetBackup - What files are excluded from the daily backups?

In our commitment to provide efficient and reliable backup services, it's...

LiteSpeed Cache vs. WP Rocket: A Comprehensive Comparison for Our Hosting Environment

Introduction: When it comes to accelerating your WordPress website, choosing...

LiteSpeed Cache vs. WP Rocket: A Comprehensive Comparison for Our Hosting Environment

Introduction: When it comes to accelerating your WordPress website, choosing...

Litespeed - Comparing QUIC.cloud and Cloudflare

As part of our ongoing effort to provide you with the latest in web hosting, here...

Litespeed - How do I disable LSCache?

LiteSpeed Cache (LSCache) is a built-in, high-performance dynamic content...

Litespeed - Prevent LSCache from Auto-Installing

We have automated processes that will enable LSCache in bulk to all WordPress...

Litespeed Cache - Presets for WordPress

Introducing LSCache Presets for WordPress: the easiest way to optimize your...

Litespeed Cache Plugin causing a Slow or Unresponsive WordPress Backend

We have received several reports regarding slow WordPress admin area / dashboard...

Magento showing incorrect memory limit

A client reported issues with a 'readiness check' whereby the interface reported...

MailChannels – Fixing the 550 5.7.1 [SS] error

If you’re receiving this error, we have detected abuse from your email...

MailChannels – How do I report a ‘false positive’?

OverviewAll spam filtering systems make mistakes from time to time. When a spam...

Malware Scanner - How to scan your sites for malware

We have recently introduced the ability for you to initiate manual malware scans...

Managing Cron Jobs in cPanel

OverviewCron jobs are automated tasks scheduled to run at predefined times or...

Migrating a WordPress Site from Another Host Using Softaculous Remote Import

Migrating a WordPress site from a remote server to your WebGee hosting account...

Monitoring Disk Usage with cPanel

Keeping track of your disk usage is crucial for maintaining your website's...

Outdated/Missing MySQL Extension for WordPress

If, when accessing WordPress, you see an error message similar to the...

PHP 500 Errors and How to Resolve Them

PHP 500 errors, also known as "Internal Server Errors," can be a common...

PHP Handlers: Why PHP-FPM is Not Enabled on WebGee Accounts

At WebGee, we are committed to providing the best performance and reliability for your web...

Policy on NextCloud Usage on WebGee Shared/Reseller Platforms

Overview At WebGee, we are committed to providing high-quality, reliable hosting services to all...

Preview website before making DNS changes on cPanel

For an easy way to view your site before go-live, without any DNS modifications then you can use...

Redis Limits - PHP Fatal error: Uncaught RedisException: OOM command not allowed when used memory

If you're a web hosting customer experiencing a PHP Fatal error message that...

Reseller Discounts - How much discount do I get as a reseller to sell your services?

As a reseller, you have exclusive discounts, allowing you to purchase secondary...

Reseller Entry - WHMCS: My WHM packages are not showing!

This article is designed for cPanel Entry Resellers using WHMCS to provision...

Resetting Your WordPress Admin Password: A Comprehensive Guide

At times, you may find yourself locked out of your WordPress admin account....

Resolving MySQL Error During WordPress Cloning in Softaculous

If you are attempting to clone a WordPress installation using Softaculous and...

Resolving the "Unable to Create Directory" Error in WordPress

In WordPress, the "Unable to create directory" error is a common issue that can...

Setting 'date.timezone' Value through PHP Selector in cPanel

Having issues with applying the 'date.timezone' value through the PHP Selector in...

Setting Up Custom DNS Zone Templates in WHM

As a reseller using WHM (Web Host Manager), you can create custom DNS zone...

Setting date.timezone Value through PHP Selector in cPanel

Having issues with applying the 'date.timezone' value through the PHP Selector in...

Softaculous - My WordPress websites are not showing in the WordPress Mananger

1. The first step is to open cPanel - Main2. Scroll down and...

Softaculous Backups - Why are they disabled?

At WebGee, we strive to provide our clients the best web hosting experience,...

Steps to Cleaning Malware from Your Website

Malware infections can be complex and challenging to resolve. In some cases, it...

Understanding CloudLinux and LVE Limits: Enhancing Server Stability and Performance

In shared hosting environments, it's crucial to maintain server stability and...

Understanding Our Internal Auditing and Cleanup Process

In the realm of web hosting, maintaining server efficiency and security is...

Understanding PHP Memory Limits in Shared Hosting Environments

Introduction:In shared hosting environments, such as those provided by WebGee,...

Understanding and Resolving the 503 Error: Resource Limit Reached

A 503 error is a server-side response code that indicates the server is...

Understanding the Disabled Reset Password Functionality in cPanel Webmail

Introduction: At WebGee, we prioritize the security and integrity of our...

Using FileZilla to Upload Files via SFTP(SSH) or FTPS(SSL/TLS)

FileZilla is a popular open-source File Transfer Protocol (FTP) client that you...

Using GIT via SSH

To utilise GIT, you need to access it via the full path when logged in through...

Using cPanel to Create an SSH Key and Connect via PuTTY on Windows

Certainly! If you’d prefer to generate an SSH key directly in cPanel and use it on Windows with...

Website Preview - How do I preview my websites before updating the DNS?

Our 'Website Preview' option is currently only available for cPanelWe've...

What File and Directory Permissions Should I Use for My Web Files?

Understanding the correct permissions for your hosting files and directories is...

What are mixed content errors and how do I resolve them?

What are 'Mixed Content' Errors?'Mixed Content' errors occur when a secure HTTPS...

What is an SRV Record and How to Add an SRV Record for a Domain in cPanel

Step 1: Log in to cPanel Open your web browser and navigate to your cPanel login page....

What is the cPanel Live Transfer facility?

We wanted to share and explain the advantages of our cPanel 'Live Transfer'...

What is the difference between the MultiPHP and Select PHP Version?

Selecting the correct PHP version is crucial for performance and compatibility...

Where Should I Upload My Website Files?

Understanding where to upload your website files is crucial for your website to...

Why AutoSSL Doesn’t Cover Service Subdomains for Alias Domains in cPanel

Overview When adding domains in cPanel, you may notice that AutoSSL does not issue SSL...

Why Softaculous Backups are disabled?

At WebGee, we strive to provide our clients with the best web hosting experience, including using...

Why can I not migrate cPanel accounts between reseller plans using the Migration Center?

When utilizing our Migration Center for transferring websites, the process...

WordPress - My site is showing a maintenance page. How do I disable it?

As part of its automatic update system, WordPress has a built-in maintenance mode...

WordPress Cloud Hosting

WordPress Manager - Script 26 Not Found

A client has reported that the following errors show when trying to install a...

WordPress Multisite Subdomains

When using WordPress Multisites with Subdomains, you need to ensure the subdomain...

Your IP address has changed. Please log in again (cPanel)

Resolving cPanel and Webmail Access Issues Due to Dynamic IP Address Changes If you...

cpGuard - Understanding the Captcha Verification Screen

Introduction: At WebGee, we prioritize the security of your websites. As...

The Ultimate Beginners Guide to cPanel

This is a beginner's guide showing you how to use cPanel and how some of the features work....