Introducing Firewall Management in Your WebGee Client Area

At WebGee, we believe great service starts with listening—and we’ve heard you loud and clear.

Thanks to your valuable feedback, we’re excited to introduce a brand-new feature in your client area: Firewall Management — designed to put more control in your hands.

What You Can Now Do:

• Check if your IP address is blocked on any of your hosting servers.

• Quickly and securely request IP whitelisting using a simple form.

• View and manage past whitelist requests for full transparency and convenience.

This tool was built with your experience in mind, giving you faster access, reduced wait times, and more autonomy when dealing with connectivity issues. Managing your server access and resolving connectivity issues is now easier than ever with the new Firewall Management feature, available directly in your WebGee client area. This guide will walk you through the key features and how to use them.

1. Accessing Firewall Management

To get started, log in to your WebGee client area and navigate to My Account > Firewall Management.

2. Checking If Your IP Is Blocked

On the Firewall Management page, you can quickly check if your current IP address is blocked on any of your hosting servers. Simply select your server and click the "Check" button.

3. Requesting IP Whitelisting

If you find your IP is blocked, or you want to ensure uninterrupted access, you can submit a whitelist request. Enter your IP address, select the relevant server, and provide a brief reason for your request.

4. Viewing and Managing Previous Requests

All your previous whitelist requests are displayed in a convenient table. You can review the status of each request and delete any that are no longer needed.

5. Multilingual and Mobile-Friendly

The Firewall Management interface supports multiple languages and is fully responsive, ensuring a smooth experience on both desktop and mobile devices.

Need Help?

If you have any questions or encounter any issues, our support team is ready to assist you. Simply open a ticket from your client area or contact us at [email protected].

We hope this new feature makes managing your hosting experience even smoother!